Privacy Policy:
Our values:
Trust is the foundation of the GoodGoodsMe.com platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
Your information belongs to you:
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
We protect your information from others:
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
We help merchants and partners meet their privacy obligations
Many of the merchants and partners using GoodGoodsMe.com do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs and documentation covering the most important privacy topics, and respond to privacy-related questions we receive.
Why we process your information:
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the GoodgoodsMe.com platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). Laws in the European Economic Area (“EEA”) and in the United Kingdom (“UK”) call these reasons “legitimate interests.” These “legitimate interests” include:
preventing risk and fraud
answering questions or providing other types of support
helping merchants find and use apps through our app store
providing and improving our products and services
providing reporting and analytics
testing out features or additional services
assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
We may also process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where you direct us to transfer information to a third party, where we receive your data from a third party is sourced and it already comes with consent or where we are required by law to ask for your consent (including in the context of some of our sales and marketing activities). At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.
Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant, to understand our purposes for processing, categories of recipients and legal basis for processing for each type of personal data.
Your rights over your information:
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use GoodGoodsMe.com, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights. Please note that a number of these rights apply only in certain circumstances, and all of these rights may be limited by law.
If you purchase something from or otherwise provide your information to a GoodGoodsMe.com-supported store and wish to exercise these rights regarding your purchase or interaction information, you must contact the merchant directly with that merchant. You interacted, call. We are a processor and process information on their behalf. Of course, we will help our merchants comply with these requests to the extent required by law, including by giving them the tools to do so and answering their questions.
If you are a merchant, partner, store user, GoodGoodsMe.com employee, website visitor, or other person with whom GoodGoodsMe.com has a direct relationship, please submit your data subject request through our online portal. Please note that if you send us a request about your personal information, we need to make sure it's you before we can respond. To do this, we may use a third party to collect and verify identification documents. More information about the rights available to US residents can be found under the heading "US Regional Privacy Notice".
If you are not satisfied with our response to a request, you may contact us to resolve the issue.
• Finally, because there is no common understanding of what a "do not track" signal means, we do not respond to those signals in a particular way.
• Where we send your information:
We are an international online store company (retail and wholesale), but we work with and process data from people all over the world. To operate our business, we may send your personal information outside of your state, province or country, including to the United States. This data may be subject to the laws of the countries to which we send it. When we send your information across borders, we take steps to protect your information.
Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our additional privacy policies.
When we transfer your personal information outside the EEA, UK or Switzerland, we do so in accordance with applicable law.
If you are in the European Economic Area, the United Kingdom, or Switzerland, when we send your personal information to Canada, it is protected under Canadian law, which the European Commission has found to adequately protect your information. If we transfer this personal information outside of Canada, it will be protected by contractual obligations comparable to those provided in standard contractual clauses.
• Finally, while we do everything we can to protect your information, we may sometimes be legally required to disclose your personal information (for example, if we receive a valid court order). For information on how we respond to such orders, please review our Guidelines for Legal Requests.
How long we keep your information:
We will retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it. To determine the appropriate retention period, consider the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve them. we get purposes through other means and applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies. If you stop using our Services or if you delete your account with us, we will delete your information or store your information in an aggregated and anonymous form.
Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplementary privacy policies for more details on how we protect your personal information.
Our use of machine learning:
One of the ways we can help shoppers using GoodGoodsMe.com is by using techniques such as "machine learning" (some laws, including some EEA and UK laws, may refer to this as "decision We improve our services when we use machine learning, or: (1) we still have a human involved in the process (and therefore are not fully automated); or (2) use machine learning in ways that do not have legal or similar effects (for example, changing the order in which apps appear when you visit the app store).
How we protect your information:
Our teams work tirelessly to protect your information and ensure the security and integrity of our platform. We also secure data storage and systems that process financial information. However, we all know that no method of transmission over the Internet and no method of electronic storage can be 100% secure. This means that we cannot guarantee the absolute security of your personal information.How we use “cookies” and other tracking technologies:
We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.How you can reach us:
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact GoodGoodsMe.com Support, or mail us at one of the addresses below. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please review our Guidelines for Legal Requests.
If you buy something from or otherwise provide your information to a GoodGoodsMe.com-powered store, the merchant is your data controller and we are acting as a processor on their behalf.United States Regional Privacy Notice:
This United States Regional Privacy Notice (“US Notice”) supplements our Privacy Policy and all supplemental privacy policies on www.GoodGoodsMe.com (together, the “GoodGoodsMe.com Privacy Policies”).This US Notice is for individuals residing in certain US states and is designed to help you better understand how we collect, use, and disclose your personal information and, depending on how you use GoodGoodsMe.com and where you reside, how to exercise available rights under various applicable privacy laws in the US, specifically the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “US Privacy Laws”).
What information we collect and share about you:
To provide our apps and services to you, we must process information about you, including personal information.
We do not “sell” your personal information as that term is defined under US Privacy Laws.
Why we collect and share your Personal Information
We use and share your personal information for the purposes set out in the GoodGoodsMe.com Privacy Policies. For categories of sensitive personal information that we collect, we only use or disclose such information either with your specific consent when required, or as otherwise permitted by law.Sources of Personal Information:
To make commerce better for everyone at GoodGoodsMe.com, we collect and use personal information provided by:
You: We collect the information you provide when you use our platform, including when you sign up for GoodGoodsMe.com as a buyer, visit a GoodGoodsMe.com-powered store, fill in order information, visit one of GoodGoodsMe.com’s websites or contact GoodGoodsMe.com support. We collect account and payment information you provide to us (including information about your business if you are a buyer), GoodGoodsMe.com stores or items you save to favorites, purchases you make, reviews you post, and how you otherwise interact or communicate with stores or other users on our apps or services. We also collect information about how you browse through our apps and sites, including search terms you may enter.Your device(s):
We collect information from and about the devices you use, including computers, phones, and other web-connected devices you use to access our apps or services, and we combine this information across different devices you use.Third parties:
We receive information from partners who help us provide you with our services including the following:Email providers:
If you use the Shop App and you connect your third party inboxes, such as Gmail or Outlook (according to their terms and policies and as permitted by applicable law), we receive information to identify shopping-related emails and display within Shop information about specific orders you have made, stores you have engaged with in the past, and other related information.Service Providers:
We receive information from our service providers, who help us provide services to our merchants, like reviewing accounts for fraud or other concerns.Marketplaces:
If you use the Shop App, maybe we receive information about purchases you have made from other marketplaces or platforms, that you choose to connect through Shop. This information helps us to provide and improve Shop, to personalize your experience using our apps and services, and to determine if you are eligible for specific offers or payment methods.Sub processors:
We work with third party sub processors for cloud hosting, content delivery, data analysis, internal logging, fulfillment services and email transmission, among others, to provide you with our services. For more information, see GoodGoodsMe.com’s sub processors.Analytics and cookie providers:
We receive information through our use of cookies, social plugins (such as the Facebook “like” button), pixels and tags for business purposes, such as providing information to help measure how users interact with our website content. For more information about how we use these technologies, see our Cookie Policy.How long we keep your information:
Because we need your personal information to provide GoodGoodsMe.com services, we generally keep your personal information, including sensitive personal information, while you use GoodGoodsMe.com products or services or until you tell us to delete your information. We may also keep personal information to comply with legal obligations or protect our or other’s interests.When you visit or make a purchase from GoodGoodsMe.com-, we act as a service provider or processor for the merchant, and the merchant, not GoodGoodsMe.com, decides how long your information is retained.
Your rights over your information:
Depending on where you live, how you use GoodGoodsMe.com, and subject to certain exceptions, you may have some or all of the following rights:Right to Know:
The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.Right to Request Correction: The right to request that we correct inaccurate personal information that we maintain about you.Right to Request Deletion:
The right to request that we delete personal information that we have collected about you.
To exercise your rights, including the “right to know” and “right to delete,” please submit a request through our online portal.
If you have visited or made a purchase from a merchant’s GoodGoodsMe.com-powered store, please contact the us directly. If you make a request to us, we will forward your request to the relevant merchant.
Please note that to protect your information and the integrity of our products and services, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as your email address or a government issued ID.Under US Privacy Laws, you may also designate an authorized agent to make these requests on your behalf. If you use an authorized agent to submit a request, we may need to collect additional information, such as a government issued ID, to verify your identity before processing your request to protect your information.
For information on the CCPA requests we have received, please see here. In certain states, you may have the right to appeal our decision regarding a request related to these rights. If you wish to appeal a decision, please contact GoodGoodsMe.com Support.
We will not discriminate against you for exercising any of these rights.
How you can reach us:
If you would like to ask about or have concerns about how we process your personal information, please contact GoodGoodsMe.com Support. If you want to make a request relating to your personal information, please contact us using the methods set out in the section immediately above.
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